Assistant Underwriter/ Operations Manager
Position: Assistant Underwriter / Operations Manager
Location: Los Gatos, CA
Please submit resumes to firstname.lastname@example.org
Based in Los Gatos, California, PACE Funding Group is an approved full service PACE program manager in California. PACE Funding’s financing solutions are available for a variety of pre-approved improvements to homes and buildings, including but not limited to energy efficiency improvements related primarily to HVAC, roofing, windows/doors and water conservation upgrades. PACE Funding offers financing through a network of contractors and channel partners in various industry sectors.
The Assistant Underwriter/ Operations Manager will play a vital role in enabling contractors to process online financing for their homeowners. Qualified candidates will have mortgage underwriting, financial operations or call center experience, preferably in the home mortgage or consumer finance industry.
• Working with contractors which request assistance on account information and status of underwriting applications; making follow-up calls and responding to emails in a prompt and professional manner.
• Manual underwriting in cases where applications fall outside automatic approval guidelines or if a contractor is having difficulty in submitting underwriting application
• Respond quickly to phone calls or contractor messaging requests
• Accurately maintain all records in software portal databases.
Desired skills and experience
• 2-3 years of experience in mortgage funding or underwriting a plus
• Availability to work 8:00 AM to 5:00 PM
• Computer and CRM proficiency in salesforce.com
• Full time employee will work in Los Gatos office